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Hello
Just wanted to say how happy I am with my specs.
The service I got from you guy's was great!
I was a little worried about ordering my glasses from online to start but after speaking to you over the phone and receiving such a good service I would not hesitate in recommending you to colleagues and friends
Thanks again... oh special thanks to Rowen
Regards
C. Earle
Hi Specsuperstore,
Just wanted to send you an email thanking you for your excellent service. The ordering process was painless, although I had to put the order through by telephoning as my right eye CYL was too high for the web site order form. Delivery was also as advised, and I appreciated the call to see if they had arrived ok.
The glasses are also superb. The 1.67 index lenses look great. Now I need to choose some dark glasses.
Once again, thanks
J. Palmer
Hi
I've just received my Prada frames from you and I just wanted to say thanks
and they are great and everything is perfect. I will be coming back to get
my glasses from you again, I can see why you have been in the business over
60 years. Congratulations.
Thanks again.
L. Baker
Hi,
Just to let you know that I have received my glasses and I am very impressed. I was slightly apprehensive about buying glasses online for the first time, however the service was fast and efficient, my glasses are made to a high standard and they cost £120 less than what I was quoted on the high street for the same frames and lenses.
Thank you very much for my glasses.
Best wishes,
Petra Hammond
Dear Specsuperstore.com,
We had delivery of our new glasses this morning and we are delighted! Not only did they arrive within three days of ordering but the quality of the glasses are unbelievable for £10. We don't know how you do it!
We wish you all the luck with your new business and will definitely be coming back for some prescription sunglasses very soon.
Regards,
Mr & Mrs Lee
To all the team at Specsuperstore,
I wish to thank you greatly for your advice and professionalism during the process of ordering my glasses from you. I saved nearly £200 from what my optician quoted me last week by ordering from you and I am very impressed with my new Prada glasses. They look fantastic.
It was also nice to speak to someone on the phone rather than a computer when I had a query on my prescription. Keep up the good work and I will be recommending you to my friends and family.
Once again thank you.
Kindest regards,
G. Valentine
Hi,
Thank you for the quick delivery of my sunglasses. You certainly pulled out all the stops for me which I greatly appreciated before going on my holiday. I wish you all the best for your online future.
J. Wright
Dear Specsuperstore,
Thank you for the speedy delivery of my Armani glasses. They are great and the lenses are so thin! I was a bit concerned about ordering online as it was my first time, but the service and glasses I received look amazing. Thank you for all your advice and I will certainly be coming back to buy my glasses from you from now on.
You have a very happy customer.
Thanks again,
B. Wilks
Hi,
Thanks again for the trouble I put you to locating the Armani frame for me. They arrived yesterday and I am so pleased you managed to find it for me. The transitions are great and I can't believe how much I have saved by ordering through you guys!
Keep up the good work!
B. Johnson.
To all at SpecSuperstore,
Glasses are great! I received them on Saturday morning as you promised.
Great quality, great service and great price.
I hope you continue with the great work and will be recommending you to everyone I know.
Thanks again,
K Roberts
Hi,
Thank you for my new YSL specs, they are great. Your website looks great and is very informative by the way. I learnt a lot by visiting your website and how much high street opticians are a rip off! Wishing you all the luck for the future. Its great to deal with people who know what they are talking about.
Thank you again,
N.J. Thomas
Dear Specsuperstore,
Thank you for the prompt delivery of my spectacles. They are great quality and yet so cheap - I was quoted £125 for the same glasses from my own optician when they cost £45 from you.
Thank you again for your great service.
Regards,
I.Williams
Hi,
I am delighted with my new Prada glasses. Even with my very strong prescription the glasses look great. I am so pleased and will be recommending you to everyone I know.
H. Croft
To all the team at specsuperstore,
I would like to thank you for your advice and help when ordering my mother's specs from you. As she can't make it to an opticians any more you kindly sent some frames for her to try on at her convenience and the end result is great. I wouldn't get this treatment from her local optician who she has been with for 15 years. Thank you for your time and patience, we are very grateful. We will be coming back again and good luck with your new venture.
Best wishes,
Mr G Francis
My new frames are great. Thank you for your prompt service and the process of ordering was a doddle. I need some sunglasses now so I'll be back again in the next few weeks.
Many thanks,
R. Howarth
Re: Feedback
Even though I entered my prescription wrong on your website you kindly replaced my lenses free of charge. Now that's what I call customer service.
I can't thank you enough for your troubles and will be telling all my friends about your great website.
Thank you.
P. Knowles
Once again you have supplied me with great service and quality specs. These are the fourth pair I've had from you guys and I am hugely impressed with your customer service.
Please feel free to post my feedback on your website.
Thanks again,
R. Longley
A+++ all the way. Good luck with the website!
Regards,
A. Griffiths
Thank you for locating the Dior frames that weren't listed on your website. I am very happy with my new glasses and will be coming to you again.
Yours sincerely,
E. Murray
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Happy Customers
Dear Specsuperstore,Thank you for the prompt delivery of my spectacles. They are great quality and yet so cheap - I was quoted £125 for the same glasse... Read More

